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ABOUT US

We have a huge presence in East Africa with our Head Office located in the heart of Nairobi. Each of our offices specializes in corporate, leisure and adventure travel.

WHY CHOOSE ARS?

ARS is not your ordinary travel agency. We are more than that, we are your business partner, friend and leisure agency. Our success comes from the success of our customers, their businesses, and all our stakeholders. Integrating ourselves into these key areas, we help ourselves by helping others first.

We can save businesses time and money through our worldwide affiliations and partnerships by offering a wide range of services for the corporate traveler.

We enjoy a cordial relationship with other key players in the travel industry, from hotels, local & international airlines to other travel suppliers. This has enabled us to get very good rates, a benefit that we have always passed to our esteemed customers with pleasure.

Our corporate account managers can implement and monitor your travel policies, as well as keep your business informed on travel industry issues through regular communication and meetings.

For the individual traveler, we take the stress out of planning a vacation, so you can start relaxing before your depart. Whether you travel locally or internationally, we provide information on your destination, so you know what to expect and where to find the services you need. We take great pride in being partners with Safaribookings.

OUR MISSION

To provide and conduct efficient, reliable, considerate operations with the highest standards of performance, ethics and integrity by attaining value added services. We are one of the most experienced travel agencies in Kenya with an immaculate track record. Over the years we have received many awards from International Airlines in recognition of our sales and services.

We strive to maintain an unwavering commitment to customer satisfaction that leads to a mutually beneficial, lifelong relationship. We place a premium on communication so our representatives can fully understand the client’s needs.

VISION STATEMENT

Quite simply, we are driven by the complete satisfaction of every traveler that calls on us. We recognize that good service is more than competitive pricing; it’s a near-obsessive attention to detail that transforms a good experience into an exceptional one. We don’t want to sell you a travel package; we want to understand your needs, so we can custom design a travel solution that meets your specific requirements. We look at your opportunities and challenges and design a solution customized to fit you.

Having this, our vision is simply to offer better business solutions that work, satisfy our client’s needs and expectations in a total quality environment.

CORE VALUES

In understanding and reviewing our clientele requirements, you will notice throughout our proposal that our own specific focus areas are very clear. Following are specific areas of our focus: We have observed the true measures of a successful travel management program consists of the following:

Savings – the reduction of the total cost of travel expenses. Service – increased employee satisfaction leading to efficient client services. Technology – improved employee productivity, will be of value to the clientele. Lastly, Integrity and Commitment.